Description
FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.
Published: 2026-11-06
Score: 7.7 High
EPSS: n/a
KEV: No
AI Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Remediation

No vendor fix or workaround currently provided.

Additional remediation guidance may be available on OpenCVE Cloud.

Tracking

Sign in to view the affected projects.

Advisories

No advisories yet.

History

Fri, 06 Nov 2026 17:15:00 +0000

Type Values Removed Values Added
Description FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.
Title FreeScout: Cross-User Notification Data Disclosure via LIKE Wildcard Injection in Polycast Channel Query
Weaknesses CWE-200
CWE-639
CWE-89
References
Metrics cvssV3_1

{'score': 7.7, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N'}


Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-11-06T17:00:33.424Z

Reserved: 2026-07-14T21:10:50.032Z

Link: CVE-2026-62856

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-11-06T17:18:34.047

Modified: 2026-11-06T17:18:34.047

Link: CVE-2026-62856

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses
  • CWE-200

    Exposure of Sensitive Information to an Unauthorized Actor

  • CWE-639

    Authorization Bypass Through User-Controlled Key

  • CWE-89

    Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')